Effective Date: 7/25/2025

By booking an appointment with Realview Media (“Company,” “we,” “our”), you (“Client,” “you”) agree to the following terms and conditions:

1. OWNERSHIP & USAGE OF MEDIA

1.1 Company Rights – All images, videos, and media created by Realview Media remain the intellectual property of the Company.
1.2 Promotional Use – Realview Media retains the right to use any images and media captured for advertising and promotional purposes, including but not limited to professional portfolios, website content, and social media platforms.
1.3 License for Client Use – Clients are granted a limited, non-exclusive, non-transferable license to use the delivered media solely for marketing and promotional purposes related to the property photographed.
1.4 Community Amenity Photos – All community amenity photos are stock images captured by Realview Media and may be reused across multiple listings and agents.

2. SCHEDULING, CANCELLATIONS & RESCHEDULING

2.1 Cancellation Policy – Cancellations or reschedules made within 2 hours of the scheduled appointment will incur a $100 fee.
2.2 Onsite Cancellations/Reschedules – If a shoot is canceled or rescheduled after the photographer has arrived onsite, the $100 fee will automatically apply.
2.3 Company Right to Cancel – Realview Media reserves the right to cancel or reschedule a shoot if the onsite representative feels the environment is unsafe, poses a risk of harm, or if the conditions of the property are unsuitable for photography.

3. CLIENT RESPONSIBILITIES

3.1 Property Readiness – The Client is responsible for ensuring the property is prepared, cleaned, and staged before the scheduled shoot.
3.2 Access to Property – The Client must provide timely access to the property at the scheduled appointment time. Delays may reduce coverage or result in additional charges.
3.3 Accuracy of Representation – Client warrants that all information provided regarding the property is accurate. Realview Media is not responsible for any misrepresentation in advertising or marketing materials.

4. PAYMENT & FEES

4.1 Payment Terms – Payment is due before delivery of the final media unless otherwise agreed in writing.
4.2 Late Payments – Unpaid balances may result in late fees and suspension of services.
4.3 Travel Fees – Additional charges may apply for properties located outside Realview Media’s standard service area.

5. DELIVERY OF MEDIA

5.1 Turnaround Time – Standard turnaround time for photo delivery is next business day by 5pm unless otherwise agreed upon.
5.2 File Retention – Media files will be hosted and accessible for 90 days after delivery. Realview Media is not responsible for storing or archiving files beyond this period.

6. LIABILITY & LIMITATIONS

6.1 Limitation of Liability – Realview Media is not liable for property damage, loss of data, delays, or any indirect damages arising from services provided.
6.2 Force Majeure – Realview Media will not be held liable for delays or failure to perform due to circumstances beyond its control (including but not limited to weather, illness, equipment failure, natural disasters).
6.3 Indemnification – Client agrees to indemnify and hold Realview Media harmless from any claims, damages, or expenses arising out of the use of the images or conditions at the property.

7. GOVERNING LAW

This Agreement shall be governed by and construed under the laws of the State of Florida. Any disputes shall be resolved in the courts of Saint Johns, Florida.

8. ACCEPTANCE OF TERMS

By booking a service with Realview Media, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Realview Media

📧 info@realviewmedia.net

📞 (904) 335-8909

🌐 www.realviewmedia.net


Terms & CONDITIONS:

Book a Shoot

PRIVACY POLICY

Effective Date: 7/25/2025

Last Updated: 9/21/2025

Realview Media (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a service, or communicate with us. By using our services, you agree to the practices described below.

1. INFORMATION WE COLLECT

We may collect the following types of information when you interact with us:

  • Personal Information: Name, email, phone number, property address, and payment details.

  • Communication Data: Messages sent via email, SMS, or website forms.

  • We do not share, sell, or rent your personal or mobile information with third parties for marketing purposes under any circumstances.

  • We use your information to process bookings, send service updates, and improve our services.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Appointment Scheduling and confirming appointments.

  • Deliver photography and media services.

  • Customer support.

  • Communications

  • Marketing

  • Responding to customer questions

  • Send important updates, invoices, and receipts.

  • Send SMS/text messages (if you opt in).

  • Improve our website and services.

3. SMS/TEXT MESSAGING

By providing your phone number, you may consent to receive text messages regarding appointments, service updates, billing and customer support.

  • Message frequency: Varies based on services and bookings.

  • You may receive booking confirmations, reminders, and service updates via SMS.

  • Opt-Out: Reply STOP at any time to stop receiving texts.

  • For help, reply HELP for assistance.

  • Privacy: Your phone number will only be used for Realview Media communications and will never be sold or shared.

  • Rates: Standard message and data rates may apply.

4. COOKIES & TRACKING

Our website may use cookies and similar technologies to:

  • Enhance user experience.

  • Track website performance and analytics.

  • Remember your preferences.

You can disable cookies in your browser settings, but some features of the site may not function properly.

5. SHARING OF INFORMATION

We do not sell or rent your personal information. We may share limited information only when necessary to:

  • Process payments securely.

  • Comply with legal obligations, such as responding to lawful requests from government authorities, regulators, or law enforcement agencies.

  • Protect rights and safety, including safeguarding the security of our systems, preventing fraud, and enforcing our Terms and Conditions.

  • We do not transfer, share, sell, or rent your personal or mobile information to any external organizations under any circumstances, even with your consent.

  • Work with trusted service providers who help us deliver our services (e.g., scheduling platforms, payment processors).

6. DATA SECURITY

We take the security of your personal information seriously. To help protect your data, we implement commercially reasonable administrative, technical, and physical safeguards designed to prevent unauthorized access, disclosure, alteration, or misuse. While we make every effort to maintain industry-standard security practices, please be aware that no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot and do not guarantee absolute security of your information.

7. YOUR RIGHTS

You have the right to:

  • Request access to your personal information.

  • Request corrections or updates to your information.

  • Withdraw consent for communications at any time.

To make a request, contact us at:

📧 info@realviewmedia.net

📞 (904) 335-8909

8. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

9. CONTACT US

If you have questions about this Privacy Policy or our data practices, please contact us:

Realview Media

📧 info@realviewmedia.net

📞 (904) 335-8909

🌐 www.realviewmedia.net